Return policy

  • All sales are final, except for damaged, defective, or incorrect items.

  • Customers must report a problem within 5 calendar days of delivery.

  • They must provide their order number and photographs.

  • Freedman Atelier pays authorized return shipping for qualifying problems.

  • Rulers damaged through misuse, bending, cutting, alteration, or improper storage are not eligible for returns.

  • Unauthorized returns are not accepted.